The payment is made via an SSL-encrypted connection. You buy the service from Wuhuu Network Ltd, and will appear as “booklounge.net or onlinebooklounge.com” on your statement.
This service is offered to you by Wuhuu Network Ltd (www.booklounge.net) – The following terms and conditions constitute the entire agreement between the service provider (Wuhuu Network Ltd.) and the customer/user.
1. Quick summary – What do I get and what do I accept?
2. What is Book Lounge and what do we do?
3. General information.
4. Pricing by country.
5. Promotional offers and welcome gifts.
6. Special promotions
7. Termination of subscription.
8. Customer Support
9. Liability and responsibility of the cardholder.
10. Changes of Terms & Conditions.
11. Failure to receive welcome e-mails, winner e-mails etc.
16. Money Back Guarantee.
17. Owner information of booklounge.net.
Quick summary – What do I get and what do I accept?
If you accept this promotion, you get a on-going membership at booklounge.net.
Your membership will automatically be renewed after the trial of 3 days period and then every 30 days for the membership price, respectively 45€ EUR a month or the local price, showed below under “Pricing by country”. Your membership will run until you actively cancel your membership. There is no binding period of your membership, it can be freely terminated at any time.
To ensure that we have the correct name and address, we need you to send documentation in the form of a copy of your driver’s license, your passport or national identity card, along with a copy of an utility bill (telephone, electric, gas, water bill) no older than 3 months, confirming your name and address. The name on the card used with the order – have to match with the name on the documentation. This is to avoid scams and wrong name or address; this is to protect our self, and our customers. If the documentation is incomplete or refused sent to us, you will not receive a gift. You are required to meet our terms within 3 days after registering., to receive the welcome gift. The documentation you have to send to our customer service at firstname.lastname@example.org. We reserve the right to refuse documentation if there is doubt about its authenticity.
All questions or problems can be send to email@example.com – All e-mails and customer service answers will be in english, so please write your questions in english, so we can provide the quickest and best online support for you.
What is BookLounge and what do we do?
Are you looking for 500’s of high quality e-books that are instantly downloadable to your smartphone, tablet or pc? Do you want to choose from a wide range of genre’s including history, business, poetry and more? Subscribe to Book Lounge today and see what we have in store for you. Book Lounge offers our users access to 500’s of e-books covering a wide range of topics that are ready for download wherever and whenever you are. From biography, economy and kid’s books, to business books, drama, food/recipes and much more, Book Lounge is your exclusive online source for affordable e-books. If you are an avid reader and you want access to some of the world’s best reviewed book titles, choose Book Lounge today and experience the difference our quality and selection can make for you.
By signing up for a membership through one of our promotions, competitions or draws you agree to let booklounge.net withdraw the trial period price and then the normal monthly rate for the monthly subscription from the credit card used when signing up. When you buy a subscription, you will automatically be renewed until you terminate under ”My account” on www.booklounge.net. You have to be at least 18 years of age and reside in one of the countries we are operating in, to have a valid subscription to www.booklounge.net. There are no hidden charges when purchasing the introduction subscription associated with the before mentioned welcome gift, just the amount stated in the campaigns, as you can terminate you subscription before the 3 days trial period runs out. Please be aware that you cannot cancel your subscription the first 24 hours.
A rejection of a subscription payment, the customer will later be charged the same amount until payment goes through. Is it not possible to make payment, access immediately closing until payment has been made correctly.
Payments which rejected attempts will be raised again later for a new period. Rejected payment in over half a year, terminates the subscription automatically and access for the site booklounge.net closes and competition participation ceased.
Although Wuhuu Network Ltd reserves the right to issue both digital and physical invoices if a customers order is not followed through with a payment by credit card. Invoices can be issued by a third party as booklounge.net reserves the right to use so called factoring methods. Furthermore the customer agrees also that all communications relating to this trade is covered by RPL § 154a on a agreement to electronic and telephone communication between the parties in this trade.
It is the responsibility of the customer to have sufficient funds on the card and the payment will not fail, if the customer wants full participation and the right to any gifts. The following credit cards can be used for payment: Master card, Maestro, Visa, Visa Electron and JCB.
A confirmation email for your order/payment will be sent to the email you stated upon signing up for the subscription.
Pricing by country
This cost for the service at booklounge.net is depending on the promotional campaign, competition or draw that you joined and which country – all trial based subscriptions will automatically continue to a monthly subscription until cancelled – after the trial period. All prices are inclusive VAT. The right arising see. These terms, which can be read in the “Returns and rights of withdrawal”.
Pricing by country is summarized below:
|United States||1$ USD||54$ USD|
|Canada||2$ CAD||68$ CAD|
|United Kingdom||1£ GBP||40£ GBP|
|Ireland||1€ EUR||45€ EUR|
|Austria||1€ EUR||45€ EUR|
|Netherlands||1€ EUR||45€ EUR|
|Belgium||1€ EUR||45€ EUR|
|Germany||1€ EUR||45€ EUR|
|France||1€ EUR||45€ EUR|
|Spain||1€ EUR||45€ EUR|
|Italy||1€ EUR||45€ EUR|
|Greece||1€ EUR||45€ EUR|
|Portugal||1€ EUR||45€ EUR|
|Finland||1€ EUR||45€ EUR|
|Australia||2$ AUD||71$ AUD|
|New Zealand||2$ NZD||77$ NZD|
|Poland||5 PLN||191 PLN|
|Denmark||9 DKK||335 DKK|
|Sweden||10 SEK||464 SEK|
|Norway||10 NOK||429 NOK|
|Switzerland||2 CHF||54 CHF|
|Rest of the world||1€ EUR||45€ EUR|
Wuhuu Network Ltd reserves the right to change the price of membership in favor of the client at any time, by giving a discount for the service (15%-65%). Memberships can be renewed at a discounted price within 30 days after the billing date. Wuhuu Network Ltd has the right to provide life-time discounts.
Promotional offers and welcome gifts
All promotional campaigns and competitions, draws, is proposals and examples of what you can buy with the gift card you receive as a welcome gift, welcome gifts will be handed as gift cards to Amazon.com or the Amazon online department of your country of origin, via e-mail – if you meet all requirements. If you have joined booklounge.net via a promotional campaign which offers a Tablet, Mini Laptop or Android Smartphone or another product or competition, you will receive an Amazon gift card or a gift card on Gyft.com, which can be redeemed and used for over 200 different retailers on a amount equivalent the value of the product showed for an example on the promotional campaign. Typically in the value around 40-60€ EUR – depends on the promotion used.
Please note that if you have signed up through a competition or a draw (for instance to win an iPhone, Samsung Galaxy, Xbox One or an Apple iPad), you will be contacted directly if you win by E-mail or Telephone. (So no need to contact us, if you won or not) The competitions and draws usually ends 30th June and 30th November in any given year. Winners will be notified within 14 days. All the competitions, are proposals and examples of what you can buy for the prize money. 1 winner will be chosen twice a year, across all the countries we are operating in.
If you are the lucky winner of one of our competitions or draws, we would appreciate – if you would send back a photo of you and the prize you won and a testimonial by e-mail – That we can use for our website and future promotions.
There is an expected delivery time of 30 days, depending on demand, products, and gift cards in relation to your welcome gift. If you haven’t received your gift card within 30 days after signing up, there have been a mistake and you should contact our customer service, who will make sure to send your gift card. If the gift card you have requested have been sold out or if it is delayed, or if something else is causing that we cannot deliver within 30 days, we will offer you another gift to be sent instead – usually a gift card. Welcome gifts will not be sent if you haven’t filled in your address correctly on our website www.booklounge.net within 5 days after registering – Please be aware, that you can not submit your address the first 24 hours after signing up. The gift cards will also be denied if your payments are not paid in due time, if the payment is rejected by the payment provider, if the customer is a monthly subscriber and doesn’t pay the monthly charge, and if by some reason we are not able to withdraw your payment for your subscription. In any of these cases happen, you will forfeit your welcome gift and if you payment is cancelled multiple times; your subscription will be terminated.
To ensure that we have the correct name and address, we need you to send documentation in the form of a copy of your driver’s licencs, your passport or national identity card, along with a copy of an utility bill (telephone, electric, gas, water bill) no older than 3 months, confirming your name and address. The name on the card used with the order – have to match with the name on the documentation. This is to avoid scams and wrong name or address; this is to protect our self, and our customers. If the documentation is incomplete or refused sent to us, you will not receive a gift. You are required to meet our terms within 5 days after registering., to receive the welcome gift.
The documentation you have to send to our customer service at firstname.lastname@example.org. We reserve the right to refuse documentation if there is doubt about its authenticity.
If a card holder makes a chargeback on a payment, the cardholder will automatically lose the right to refunds, the welcome gift and will be denied access to all websites owned by Wuhuu Network Ltd and Partners. To receive the gift, all terms and rules are complied with and all payments are timely, and not paid by stolen, invalid cards, or anything else, that would result in the terms not being met. In the case of terms not being met, you will lose the right to refunds and welcome gifts.
Promotional offers including a welcome gift are limited to one per household and per person and valid until stocks last.
Sometimes booklounge.net offers limited time promotions to bring in new users, who might not otherwise give our site a chance to match them with their perfect partner! The special offer is offered at a discounted subscription rate and the subscription fee will be charged on a bi-weekly billing period. Don’t miss the chance to take advantage of this discount if you get an invite. If any questions, feel free to contact our Support Team.
Termination of subscription
You can terminate your subscription at booklounge.net by logging on to the website with your information, received in the “welcome mail” – you can terminate it via ”My Account” on www.booklounge.net. Please be aware that you cannot terminate your subscription the first 24 hours after you signed up for a trial – If you have any questions you are more than welcome to contact us at email@example.com.
We strive to do the best customer support as possible – we are open Monday to Friday from 09.00 AM -17.00 PM (Time zone: UTC +8) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.
All questions or problems can be send to firstname.lastname@example.org – All e-mails and customer service answers will be in english, so please write your questions in english, so we can provide the quickest and best online support for you. If written in other languages, we might not be able to understand it or have to do a Google translate, and some answers, might be misunderstood and wrong.
All customers who send an email to email@example.com will automatically receive a confirmation e-mail with a reference number in the bottom of the e-mail. This number confirms that the e-mail has been received (but not answered yet) and will be attended to by our support staff. If the member does not receive this confirmation e-mail, booklounge.net may not have received the member’s e-mail and it is recommended to send another email. Please note that booklounge.net is not liable for unattended requests from customers who have lost their reference numbers.
Please note that we cannot terminate a subscription on behalf of customers, we can only guide you how to terminate it on our website. Termination has to done by the customers themselves – just follow the instructions regarding the termination. It is the customer’s obligation and responsibility to terminate an active subscription to booklounge.net if the subscriber is no longer interested in our services.
Liability and responsibility of the cardholder
You registration is binding from the moment you log into your profile and thus take your subscription in use. The cardholder is required to pay the full amount for the whole period and the following payments, unless the cardholder has terminated the subscription correctly as described in the terms. It is the cardholder’s responsibility to make sure there is sufficient balance on the card to pay for the subscription. In the case insufficient payment, fraud or repeated errors, the subscriber will lose access to our website, any welcome gift and refunds. See the conditions for welcome gifts in our terms for “Promotional offers & Welcome gifts”
Changes of Terms & Conditions
Wuhuu Network Ltd reserves the right to modify the terms at any time. If the terms change it will be published on our website and the subscriber will have 30 days to terminate the subscription if you disagree with the terms. This will apply in a case of significant changes in your current agreement with booklounge.net. After the 30 days any still existing member will be deemed to have accepted the changes implied. The subscriber can at any time change address and user details via the “My profile”. The changes till then take effect in the current terms.
Failure to receive welcome e-mails, winner e-mails etc
booklounge.net cannot be held accountable for the subscriber not receiving the welcome email, terminations, welcome gift mails, invoices, receipts etc. It is at any time the responsibility of the subscriber to ensure that your provider or e-mail is accessible and able to receive the mentioned mails. By ensure that they do not end up in the spam folder or ”junk mail”. E-mail providers such as Hotmail and Gmail can have problems related to the e-mails sent from booklounge.net and we advise you to use an alternative provider when subscribing to booklounge.net.
booklounge.net and Wuhuu Network Ltd, reserves the right to exclude a member, without warning, in the following cases:
• Service abuse.
• Violation of the current Terms & Conditions. Sharing information concerning other members’ (e-mail address, postal address, telephone number, etc.)
• Illegal behavior, non-ethical, irresponsible or any other behavior that could be construed as illegal, abuse of copyrights of the ebooks provided. All PLRs, MRR, RR licenses must be uphold.
• Accounts considered being fraudulent.
• General inacceptable behavior as defined by the site.
Any content considered as a direct violation with the law as well as cases of harassment will be reported to the relevant authorities, including the IP address of the member, time of creation and any other necessary information.
We at booklounge.net are committed to responding to any alleged copyright violations, should they occur. Notice of any alleged violation should take the form proposed by the U.S. Digital Millennium Copyright Act as revealed at http://www.copyright.gov.
If any material infringes on the copyright of any offended party, we may remove the content from booklounge.net, prevent access to it, terminate or block access for those responsible for the content, and/or any other action deemed appropriate. We may also pass along record of the incident for documentation and/or publication by third parties at our discretion.
Not Legal Advice/No Attorney-Client Relationship
If you believe your rights have been violated, it can be a serious matter. This Disclaimer notice exists solely to effectuate our efforts, as website owners, to prevent and eliminate infringement on intellectual property rights. It is no substitute for the assistance of competent legal counsel. Other remedies and action, such as against an internet service provider (ISP), may exist.
We use several different PLR content providers for all our content in our member area, and can provide licenses for all ebooks we offer in the member area – provided from our partners, for legal use of all the ebooks, articles and content, to be used for paid member areas. Ask for more details.
• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
The following applies from May 25th 2018
Which personal information do we gather from you?
When you gain access, sign up, participate in, create an account or in other way uses our services, we can collect personal information about you. The personal information, we collect, depends on the circumstances and the services you use, but can consist of the following:
Personal information which you actively provide us
• Name, e-mail, phone number and address.
• Payment information
• User identification, included username for login, password, secret question and the answers of this.
User generated personal information
Your purchase references, i.e. if you react on ads or campaigns
• IP address
We can also gather other information about your use of our services through cookies and similar technologies.
Personal information gathered from third party
We may supplement the information we collect from you with information we receive from third parties and through your use of websites, products or services offered by other products in our company, Wuhuu Network LTD. This can for example Include information we receive from third parties who provide our payment solutions in order to enable payment when using our Services.
Why do we gather your personal information?
We process your personal information for the following purposes:
A) For the sake of our contractual relationship:
• To handle payment for your account and to deliver order and invoice information to you
• To keep track of your purchases in order to ensure that we can provide you with the services that you are entitled to
• To communicate with you about your subscription, account or purchase of our Services
• To inform you about changes in our Services
• To provide offers, news, information, products or services that you request from us
B) For legitimate purposes:
• To share your information with other products within Wuhuu Network LTD when necessary for administrative purposes or for the deliverance of our Services to you
• To use IP address or other information required to block the malicious use of our Services for the purpose of protecting our Services or otherwise enforcing or using our Terms and Conditions
• To provide information in a merger and acquisition process for business and strategic management purposes.
• In order to provide you with offers, news, information, products or services that we believe may be of interest to you, including tailor-made advertising, it relate to your likely interests
• For analysis and statistical purposes
• To establish, exercise or defend legal requirements
C) We may also process your personal information if it is necessary for us to comply with a legal obligation or decision of an authority.
What legal basis in GDPR is the processing of your personal data based on?
The processing of your personal information for the purposes described below:
• point (A) is required for the conclusion and fulfillment of our obligations following our agreement with you;
• point (B) is required for our legitimate interests in developing, managing, protecting and marketing our Services as well as from a business and strategic perspective;
• point (C) will only occur if we have received your consent to such treatment;
• point (D) is required to comply with legal obligations.
Is it mandatory for you to provide your personal information?
Personal information that we request from you and which is marked “mandatory” in any way, such as using the * symbol, is required for us to provide our Services (for legal, contractual, administrative, technical or similar reasons ). However, some of your personal information may only be required if you use specific features, enable optional parts of the Service, or request access to certain resources, offers, promotions, programs, or similar from us or our affiliates. This will you be informed about before collecting such personal information from you.
Who can we share your personal information with?
The partners, sponsors and advertisers
We can share your personal information with our collaborators and sponsors when you participate in surveys and competitions in the Service. In addition, we may also share your personal information with our collaborators and advertisers, but only after you have requested it or assent that you have consented to it.
As described, we may also use aggregated information to monitor the use of our Services in order to help us improve and develop our Services, and we may make such aggregated information available to third parties, such as. content partners or advertisers. Aggregated information does not include personal information and can’t be linked to you.
Third parties for security or other legitimate reasons
We may also disclose your personal information to third parties if we reasonably have reason to believe that disclosure of such personal information is necessary:
• In order to comply with applicable legal obligations, including applications, court orders, government requests or search warranties, or otherwise required by law;
• To protect our rights or property, or the safety of our customers or employees;
• To protect against fraudulent, malicious, misuse, unauthorized or illegal use or subscription to our Services and to protect our network, Services, Devices and Users from such use;
• To promote or defend against complaints or legal claims in court, administrative cases and procedures and the like;
• To assess credit risk, for reporting purposes or to receive payment for our Services;
• To external auditors and supervisors
Where do we process your personal information?
How long do we store your personal data?
We will keep your personal information only as long as we consider it necessary to fulfill our purposes as described above under “Why do we process your personal information”. Then we will delete or, in some cases, anonymize your personal information. We regularly check whether we have saved personal information to be deleted. Since we process your personal information for different purposes, the actual period of personal information will vary.
Typically, the following deletion deadlines apply:
|DATA TYPE||WHAT IS IT?||DELETION DEADLINE|
|User data||User data is information about, how you use the service and which orders you make.||Until the account is deleted (is processed in 5 years)|
|Customer service data||Customer service data is information that you provide when you are in contact with BookLounge.net’s customer service and voice recordings made for educational purposes.||3 years (call logs and text dialogs)
1 month (voice recordings)
|Account information||Account information is information about your account, such as username, password and purchase information made in the BookLounge.net service.||Until deletion of account|
|Transaction data||Transaction data is information about transactions made on your account in connection with purchases made in the BookLounge.net service||10 years|
How do Be protect your personal information?
Protecting your personal information is important to us. All personal information you provide us is stored on secure servers and we have strict procedures to protect against loss, abuse, unauthorized access, change, disclosure or destruction of your personal information. Any payment transactions will be encrypted by industry standard technology and subject to PCI security standards.
While we work hard to protect your personal data, we cannot guarantee that our security measures prevent any unauthorized attempts to access, use or disclose personal information. However, we maintain safety and incident plans, including plans for handling any breach of data security, in case of a physical or technical incident to handle this in a timely fashion and limit any adverse effect of such an incident.
How can you access your personal information?
We understand that sometimes you may need additional information from us about your personal information and how they are processed or that you may want to update or correct the personal information you have given us. Therefore, you include the following rights:
• Right to access your personal information: You are entitled to be verified by us if we process personal information about you and, if so, to access your personal information and information
• Right to get corrected personal information: If you find that personal information we treat about you is inaccurate, you have the right to make us correct such personally identifiable information.
• Right to delete personal information (the right to be forgotten): Under certain circumstances, for example, if your personal information has been processed illegally or you have withdrawn your consent (if processing of your personal information is based on your consent), you have the right to request and delete your personal information from us.
• Right to limit processing: under certain circumstances, i.e. If you contest the accuracy of your personal information or if you object to our legitimate purpose to process your personal information, you are entitled to request that we limit the processing of your personal information until a solution has been found.
• Right to protest against processing: under certain circumstances, i.e. if you contest our legitimate interest in processing your personal information, you have the right to object, for reasons relating to your particular situation, against such processing.
• Right to data portability: If your personal information is processed automatically based on your consent or in the performance of our contractual relationship, you have the right to request that we provide you with your personal information in a machine-readable format for transmission to another data controller.
• Right to lodge a complaint with the supervisory authority: You have the right to file a complaint regarding our processing of your personal information to your supervisory authority.
If our processing of your personal information is based on your consent, you have the right to withdraw such consent at any time (however, it will not affect processing based on your consent before withdrawal) by contacting us or by updating the settings in the Service. (where relevant).
Please contact us using the contact details below to make a request for your rights. We will make commercially reasonable efforts to respond to your request within 30 days of receiving such a request. If we cannot comply with your request within 30 days, we will let you know about this, the reason for the delay and when we expect to be able to meet your request.
Also, be aware that you can change your contact preferences on the “Settings” page if you do not want to receive certain types of information from us. You can also do this at any time by contacting us at firstname.lastname@example.org
1. What are cookies?
Cookies are small text files containing information that a website like ours can save and read again.
2. What are we using cookies for?
We are using cookies for the following: Remembering your username and password, collect statistics about how you use our website – via Google Analytics make it possible to share via facebook and other social media, saving your name and address for relevant new promotional campaigns.
3. How to prevent or get rid of cookies?
To learn more about deleting and controlling cookies, you can use the following link:
4. For how long are we storing the cookies?
The cookies we place with you are stored for a varied number of months, depending on the purpose of the various cookies. Every time you visit our website, the period is extended and they are automatically removed when they expire.
Money Back Guarantee
If you have tried our subscription membership you are automatically covered by our Money Back Guarantee. That means, if you are not satisfied with our service, we will issue you a refund. The Money Back Guarantees applies to all trial memberships (i.e. 3 or 5 days trial-membership at reduced price) – not subsequent periods. When applying for the Money Back Guarantee you will have to submit a form. To get this form, please get in touch with our customer support – when using the Money Back Guarantee you automatically renounces any claims to the potential welcome gift, that may have been offered with the trial membership.
Owner information of booklounge.net
For further information about our Terms & Conditions or other unanswered issues or questions, please feel free to contact us at the information below.
booklounge.net is owned and operated by:
Wuhuu Network Ltd.
99 Triq Il-Pellegrinagg
BML 1585 Bormla
Company number: C57567
Sign up today and become a member of on of the fastest growing book clubs in the world, and get full access to over 500 eBooks, and more added every week. We promise that you will never be bored again. Pick up a book and join in on the adventure of a lifetime – a dream for every bookworms.